Contact Information for Epic Dough

Last Updated: October 18, 2025

At Epic Dough, a Florida cottage food business crafting oversized gourmet cookies, we’re here to assist you with any questions about our products, orders, or policies. As a home-based operation compliant with Florida cottage food regulations, we value your trust and strive to provide excellent customer service.

Get in Touch

• Email: gabeparr@epic-dough.com
  For all inquiries, including orders, shipping, refunds, or general questions. We aim to respond within 1-2 business days.

• Mailing Address: Epic Dough, 4764 Reisswood Loop,Palmetto,Florida,34221
  Note: Our cookies are made in a home kitchen not subject to state inspection, per Florida law. We ship directly to consumers across the U.S.

• Social Media:

  • Instagram: @EpicDoughCookies

  • Facebook: Epic Dough
    Follow us for updates, promotions, and cookie inspiration!

Business Hours

• Order Processing: Monday–Friday, 9:00 AM–5:00 PM EST

• Customer Support: Monday–Friday, 9:00 AM–5:00 PM EST
  Note: Responses may be delayed on weekends or holidays.

Additional Resources

• View our Terms of Service for usage guidelines.

• Read our Privacy Policy for details on how we handle your information.

• Check our Return and Refund Policy for information on handling order issues.

• See our Shipping Policy for details on order fulfillment and delivery.

Questions or Issues?

Email us at gabeparr@epic-dough.com with your order number (if applicable) and a detailed description of your inquiry. For urgent matters, please include “URGENT” in the subject line.

Thank you for choosing Epic Dough for your gourmet cookie cravings!